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Emergency Dispatcher Skills Testing

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Public Safety Dispatcher Skills Tests

When lives literally depend on skilled dispatchers, CritiCall tests 911 and public-safety dispatcher, calltaker, and telecommunicator applicants for the multitasking and computer skills necessary in today's dispatch and telecommunication environment. Our real-world tests allow you to know how candidates and employees would respond in a variety of a situations with many different kinds of skills measured.

911 dispatcher skills tests include:

  • Decision making

  • Data entry

  • Call summarization

  • Cross referencing

  • Character comparison

  • Memory recall

  • Prioritization

  • Mathematics

  • Probability

  • Map reading

  • Position locating

  • Spelling

  • Proofreading

  • Sentence clarity

  • Reading comprehension


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